I came in as a first time hair customer for a first time perm. The entire experience went above and beyond my expectations. My stylist was extremely attentive and polite and made me feel comfortable and at ease throughout the four hour experience. Her passion for her craft was obvious and was exemplified by all of her little gestures of concern and snippets of hair care advice which truly were beneficial in nature. The perm itself came out very nice and she spent a wonderful chunk of time with me to ensure that I was satisfied and that my hair achieved the intended effect. (It did! I love it.) I found the price fair particularly when one considers the amount of time that was spent with me and that I was offered refreshments as I relaxed in the ambient environment. I will be returning to Alexander's for all of my future hair care needs, both big and small. I also hope to revisit their nail salon as I had favorable experiences in the past.
Had a wonderful experience at the spa. And everything was spotlessly clean!!
Absolutely fabulous!!! Everyone was so nice and accommodating, even though I was 20 minutes late...and still Buddy did a fantastic job with my hair...I feel like a princess :-) will definitely be coming back to Alexander's to experience their other beautification services again!! Thank you guys!!!!
Booked a 1.5 hour massage on 7/29. One hour into the massage someone knocked on the door to say the fire alarm was going off and the building had to be evacuated. No time to change I had to stand on the corner of Lackawanna and Washington avenue in a robe until the fire trucks arrived, they determined there was no issue and we could return to the building. After that the therapist continued the massage until the end time of 1:30. I didn't take notice of the time but I estimate I lost at least 20 minutes. The massage therapist apologized several times. For all of this I was given a $15 discount on a $115 treatment. I thought this was completely inadequate given the circumstances. I won't be returning.
Loved the salon and now that Buddy Miller is there, I will keep going back. Buddy is amazing at what he does and has so much experience and his technique is impeccable. Call and make an appointment with Buddy now, he will make you feel and look amazing with whatever you have done!
Alexander S Salon Spa is a US Spa based in Scranton, Pennsylvania. Alexander S Salon Spa is located at 431 Lackawanna Ave, Scranton, PA 18503, USA.
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