Love GameStop but the manager at this location is a complete f****** tool
The best. always making things right
I arrived at the store about 10:15 am. There were a few customers but only one sales clerk was working. She was busy with a customer who seemed to be making an involved transaction. The clerk had to keep going to the back storeroom to get items for this customer. I found the two games I wanted to purchase and stood by the counter. The clerk then told me the line started at the other end. I got in line, I was first, and there I stood and stood and stood! Behind me the line grew. I was very annoyed with GameStop for not having at least one other clerk there to help. I was also annoyed with the sales clerk. She deliberately seemed to be taking her time and not trying to hurry the customer' s transaction. She also never said anything to me to indicate that she would be with me soon. I felt ignored. She seemed to lack basic skills in customer relations. Finally after 20 minutes of waiting, with no end in sight, I return my intended purchases to the shelf and walked out the door. I drove to ToysRus and purchased the two games in three minutes and was home in 15. If I had remained at GameStop, I might still be there being ignored. GameStop just lost an $80 sale. Come on, management! Let's have more people working during this busy shopping season!
The workers at that GameStop are very nice they didn't have a game there that I want it so they called up to Montage the other GameStop and they held the game for me I thought that was very nice
Always go there. At least you can swap games, plus, they have great deals. Cashiers are always willing to help you. Friendly.
Gamestop is a US Electronics Store based in Scranton, Pennsylvania. Gamestop is located at 1341 S Main Ave, Scranton, PA 18504, USA.
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