Fantastic service, staff very accommodating, professional, courteous and clean facility! 2nd. time visit with different vehicle.
Always get fantastic service. 6th time visited.
My husband took in my car while on I was on vacation anf when i came back i motices several things I was not happy about. When I went into the repair store the manager didn't disagree with anything I said, calmed my nerves completely, sided with me on everything. He was outstanding. They took the time to find a different make of glass for my car and offered for a rep to come to the house so I wouldn't have to come in again (a service I didn't initially pay for). When the gentlemen came out he was great also! Extremely helpful, paid attention to every detail, answered and explained every questipn and concern of mine. The second windshield looks exactly like the first and the level of perfectionism is unmatched. He watched all the windows and vacuumed the front of the car in addition to a terrific install job (I forgot to mention this was all done outside in 90+ degree weather with not an inch of shade)! I had a shaky start with safelite but a solid ending. Their customer care and honor to their warranty without question is something you don't see often!
They work with you to get me the best deal
Years ago I had a windshield replaced by a competitor of Safelite because "the price was better". After my experience with Safelite I whole-heartedly regret that decision. I specifically want to call out my technician Rock for being completely professional, educational and doing a great job on my windshield. I jokingly told my wife afterwards, "I want to hit this windshield with a bat so he has to come back and do it again". Safelite knows what they're doing when it comes to auto glass. I will only use them going forward whenever I need work like this done.
Safelite Autoglass is a US Car Repair based in Scranton, Pennsylvania. Safelite Autoglass is located at 1600 N Main Ave, Scranton, PA 18508, USA.
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